Shipping & Delivery

Orders ship within 1-2 business days. Please allow an additional business day for customized goods. Business days are considered Monday through Friday, excluding national holidays.

Orders are processed and delivered on business days. To estimate the total delivery time for your order, please add order processing time together with the time indicated on your preferred shipping method (i.e. 3 Day, 2 Day, 1 Day, etc).

If you are shipping to an apartment or an office building, a signature for delivery might be required. Should you require a signature for delivery due to your location or other reasons, please do let us know and we can accommodate.

Expedited orders received before 12PM ET, ship same day if not customized.

DOMESTIC SHIPPING

We are proud to offer reliable, complimentary shipping within the continental United States on orders $200+ and access to flat rate expedited shipping options. The majority of orders are shipped using UPS; USPS or FedEx may be used occasionally. For orders outside of the continental United States such as Hawaii, Alaska, Puerto Rico and USVI, we offer shipping via the USPS. Please note depending on where you are located, Ground delivery times can vary. We are not responsible for unanticipated carrier delays. We do not ship to PO Boxes.

Please see the diagram below for an accurate estimate of your shipping times.

UPS Ground Shipping Times
 

INTERNATIONAL SHIPPING

We ship international to select countries via FedEx. Please note that your international purchase may be subject to certain import customs, duties and taxes imposed by your country upon delivery. These charges are not included in the prices and shipping costs listed on this site. As the importer of record, you must comply with your local laws and regulations and pay all applicable duties, taxes and fees. Accordingly, we recommend that you contact your local customs office for an estimate of any applicable taxes and duties you may be charged upon delivery and for further information. These costs are not calculated, determined or charged by LAND Leather, are the responsibility of the buyer and cannot be refunded under any circumstances.

Please note: In the event an international order delivery is refused by the customer or not deliverable, we reserve the right to not refund the original shipping charges and charge a restocking fee to cover the return shipping and duty taxes to our office.

FREIGHT FORWARDERS OR OTHER NON-RESIDENTIAL ADDRESSES

LAND Leather is not responsible for any loss of package or damage that occurs if an order is shipped to a freight forwarder or non-residential address (hotel). We will not provide a replacement or refund under any circumstances.
 

PACKAGING

Your LAND Leather item will arrive packaged in our complimentary cotton dust bag. Smaller items will arrive in a complimentary storage box. In an effort to be more environmental friendly, a copy of your invoice can be downloaded from your order confirmation email. Your item will be securely shipped in an unmarked shipping box, to ensure it doesn't receive any unwanted attention.

LOST PACKAGES

Should your item be lost in transit, please contact us at support@landleather.com. If your order says delivered but you are unable to locate it, please wait 1-2 days as sometimes packages will show up after being marked as delivered. If the package does not show up, we can assist you in opening up a claim with the delivery carrier. Please note we are not responsible for orders that are marked as delivered by the delivery carrier but cannot be found. If you would like to add signature confirmation, please let us know before placing your order.

HOLIDAY SHIPPING

While we strive to ship all orders as quickly as possible, during the months of November and December we do experience a high increase of orders for our small family team. We thank you in advance for your patience should we take just a tad bit longer during these months to ship out your new leather goods.